The Service Connection

Providing exceptional service is very important. FISN is committed to quality client service since it knows its success is tied to the success of its clients. For each client, a manager leads a team of investment researchers and portfolio administrators. The manager selects investments based upon the client's Investment Program. When decisions are to be made, clients can delegate full investment authority to FISN or retain some or all decision making. FISN prefers that investors stay in close touch with all key decisions. The manager personally monitors and directs the processing of the client's portfolio. The investment team is always available to answer questions and to reach the client at critical moments. They become the client's eyes and ears in the market, keeping them informed on all crucial matters. Concerned service is the foundation of the FISN investment process and it has earned for FISN many long-term relationships with its clients.